Frequently Asked Questions
Our timber and poly resin shutters are custom made and available in a range of colours and installation styles, including hinged, sliding, bi-fold, and fixed. Both are easy to clean with just a wipe with a damp cloth.
Timber shutters are made from natural hardwoods such as western red cedar, basswood or paulownia, offering a classic natural finish with a lighter weight. Stained or oiled timber will need a little more care to protect the wood, especially around joints and edges. Timber are more expensive, reflecting the natural material and craftsmanship with western red cedar the most expensive and durable.
Poly resin shutters, also known as PVC, are made from a durable synthetic material (in compliance with REACH EU 1907/2006 Article 33(1)), ideal for wet or humid areas like the bathroom, laundry, and kitchen. They are water-resistant, low-maintenance with a smooth, consistent finish and more resistant to warping, cracking, UV rays, and termites. Poly resin shutters are generally the more budget-friendly option.
You can have both timber and poly throughout your home as they can look the same.
Yes. With the increased cost of Western Red Cedar people are looking for alternatives. Paulownia is a light weight, sustainable timber with a characteristic grain. It has a similar strength to western red cedar and feels like a firm balsa wood. Paulownia can be painted or stained to show the timber grain.
Go to our Contact Us page, send us an email, or phone the office to book an in-home quote. Being a family business we can come to you any time as Andrew has samples and colour options with him in the van. We also have samples and colour options at our Enoggera warehouse/showroom. Once your windows are measured up we’ll send through your quote for approval. Deposit details are included and payment initiates your order to proceed. We will send emails updating you with the progress of your order. On delivery of your products we will contact you directly for an installation date and we’ll have your new plantation shutters or blinds installed for you to enjoy for years to come.
We are a small family business located in Brisbane (check out our About Us page). Andrew’s keen understanding of shutters & blinds from material selection to installation requirements makes us unique. He’s with you from the initial quote right through the installation process. We have some great reviews on Facebook, Google or our Testimonials page.
Our shutters and blinds are custom made to your exact specifications and delivery dates vary on each product, from 3 to 12 weeks from the date your deposit is received. We receive updates from our manufacturers and endeavour to keep our clients up to date via email and SMS. Once your products have arrived in our warehouse, we are in contact again to schedule your installation date.
We will always be available to assess warranty claims on any of our installed products. Valid claims will be corrected free of charge. The time line for product warranties depend on the product with up to 20 years for specified poly resin plantation shutters.
